Employee Satisfaction Survey

A division of a larger organization was disappointed with the results of their employee satisfaction survey. They wondered how to interpret the results and what kinds of interventions would be appropriate.

Jill Malleck interviewed all leaders and assessed the actual survey data, and then made recommendations for action. Together with the management group, she developed a plan of action, with short and long term activities, and helped to implement them. She also facilitated all-staff meetings to present the survey results and get more useful data. Jill coached the leaders as they implemented changes in their respective areas.